Aurora Honey Co. Privacy Policy

Effective Date:

1/09/2024

1. Introduction

Aurora Honey Co. (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when you visit our website, purchase our products, or interact with us through other channels.

2. Information We Collect

Personal Information:

We may collect personal information that you provide to us, including but not limited to:

NameEmail addressMailing addressPhone numberPayment information (credit/debit card details)Order history and preferences

Non-Personal Information:

We also collect non-personal information that cannot be used to identify you, such as:

Browser typeIP addressPages visited on our websiteTime spent on our siteCookies and other tracking technologies

3. How We Use Your Information

Personal Information:

We use your personal information to:

Process and fulfill your ordersCommunicate with you regarding your orders, inquiries, or feedbackSend you promotional emails or newsletters (if you have opted in)Improve our website and customer serviceComply with legal obligations

Non-Personal Information:

We use non-personal information to:

Analyze website usage and trendsImprove the functionality and content of our websiteTailor our marketing efforts to better serve our customers

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined below:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering products to you. These providers are contractually obligated to keep your information confidential and secure. Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our customers.

5. Data Security

We implement a variety of security measures to protect your personal information. This includes using secure servers, encryption of sensitive data, and regular monitoring for potential vulnerabilities. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.Correction: Request that we correct any inaccuracies in your personal information.Deletion: Request that we delete your personal information, subject to certain legal obligations.Opt-Out: Unsubscribe from our marketing communications at any time by following the unsubscribe link in the email or contacting us directly.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device when you visit our website. They help us remember your preferences and understand how you interact with our site. You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.